Last Updated: January 2025
1. Information We Collect
We collect the following information when you use our services:
- Personal Information: Name, phone number, email address, delivery address
- Location Data: GPS coordinates when you use "Current Location" feature (with your permission)
- Order Information: Products purchased, order history, preferences
- Payment Information: Processed securely through Razorpay (we do not store card details)
- Device Information: Browser type, IP address, device identifiers
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders and services
- Improve our products and services
- Send promotional offers (only if you opt-in)
- Ensure platform security and prevent fraud
- Calculate accurate delivery times based on location
3. Information Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Firebase (Google), Razorpay for payment processing, delivery partners
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (SSL/TLS)
- Secure authentication via Firebase
- Regular security audits
- Limited employee access to personal data
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw location permissions
6. Cookies and Tracking
We use localStorage to remember your cart and preferences. We use Firebase Analytics to understand user behavior. You can clear this data through your browser settings.
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children.
8. Changes to Privacy Policy
We may update this policy periodically. We will notify users of significant changes via email or website notice.
9. Contact Us
For privacy concerns or data requests, contact us at:
Phone: +91 7993065647
Email: privacy@leafnest.com
Address: Hyderabad, Telangana, India